Privacy Policy
Effective Date: [1 April 2026]
Website: www.matremoshi.com
Business Name: Matremoshi
At Matremoshi, we value your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Personal Information
When you place an order or interact with us, we may collect:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party gateways)
B. Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer service and respond to inquiries
- Send order confirmations and updates
- Improve our website and shopping experience
- Send marketing emails (only if you have opted in)
- Comply with legal and regulatory requirements
We collect and process personal data only for lawful purposes and with your consent where required under applicable Indian laws.
3. Payments
- We use trusted third-party payment gateways to process payments securely.
- We do not store full credit/debit card details on our servers.
4. Cookies
Our website uses cookies to:
- Remember items in your cart
- Improve website performance
- Analyze traffic and usage patterns
- Provide relevant advertisements
You may disable cookies through your browser settings, though some website features may not function properly.
5. Sharing of Information
We do not sell your personal data.
We may share your information with:
- Shipping and logistics partners
- Payment service providers
- Website hosting and analytics providers
- Marketing service providers (only where consent is provided)
- Government authorities if required by law
All third parties are required to handle your data securely.
6. Data Security
We implement reasonable security safeguards including:
- SSL encryption
- Secure hosting environments
- Restricted access to personal information
While we strive to protect your information, no method of transmission over the internet is completely secure.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When data is no longer required, it is securely deleted or anonymized.
8. Your Rights
Under applicable Indian data protection laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Withdraw consent
- Request deletion of your data
To exercise these rights, please contact us at the email provided below.
9. Children’s Privacy
Our products are intended for purchase by parents and guardians. We do not knowingly collect personal data from individuals under 18 years of age.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
Matremoshi
Email: info@matremisho.com
Phone: +91 987 654 3210
Address: Mumbai, India
