Terms of Service

Effective Date: [Insert Date]
Website: www.matremoshi.com
Business Name: [Registered Legal Name]

Welcome to Matremoshi. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by the following Terms & Conditions.

If you do not agree, please do not use this website.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated Terms.

2. Eligibility

You must be at least 18 years old to use this website or make purchases.
If you are under 18, you may use the website only under the supervision of a parent or legal guardian.

3. Website Use & User Conduct

You agree not to:

  • Use the website for unlawful or fraudulent purposes
  • Violate any applicable laws or regulations
  • Attempt to hack, disrupt, or damage the website
  • Transmit viruses or malicious code
  • Provide false or misleading information

We reserve the right to terminate or restrict access if misuse is detected.

4. Products & Descriptions

We strive to ensure product descriptions, images, and pricing are accurate. However:

  • Colours may vary slightly due to screen settings
  • Product availability is subject to stock
  • We reserve the right to correct errors or inaccuracies without prior notice

We do not warrant that product descriptions or other content are error-free.

5. Pricing & Payment

  • All prices are listed in INR (₹).
  • Applicable taxes and shipping charges will be calculated at checkout.
  • Prices may change without prior notice.

Payments are processed through secure third-party gateways.
Matremoshi does not store full debit/credit card information.

6. Orders & Cancellations

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit quantities purchased per person or household
  • Cancel orders due to pricing errors, stock unavailability, or suspected fraud

If a paid order is cancelled by us, the refund will be processed to the original payment method.

7. Shipping & Delivery

Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.

Matremoshi shall not be liable for delays caused by logistics partners or events beyond our control.

Please refer to our Shipping Policy for full details.

8. Returns & Refunds

Returns and exchanges are governed by our Return & Refund Policy.

Items must typically be unused, unwashed, and returned within the specified time frame.

Refund timelines depend on banking partners and payment methods.

9. Intellectual Property

All website content including:

  • Brand name “Matremoshi”
  • Logo
  • Product designs
  • Images
  • Text
  • Graphics

are the intellectual property of Matremoshi and may not be copied, reproduced, distributed, or used without prior written permission.

10. User Submissions

If you submit reviews, comments, feedback, or suggestions, you grant Matremoshi the right to use, reproduce, and publish such content for promotional or business purposes, without compensation.

We reserve the right to remove content deemed inappropriate or unlawful.

11. Third-Party Links & Tools

Our website may contain links to third-party websites or services. We are not responsible for their content, policies, or practices.

Use of third-party tools or payment gateways is subject to their respective terms.

12. Disclaimer of Warranties

This website and all products are provided on an “as is” and “as available” basis.

We do not guarantee:

  • Uninterrupted website access
  • Error-free operation
  • That defects will be corrected

To the fullest extent permitted by law, we disclaim all warranties, express or implied.

13. Limitation of Liability

Matremoshi shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, revenue, or data
  • Delays or service interruptions

Our maximum liability shall not exceed the purchase amount paid for the relevant product.

14. Indemnification

You agree to indemnify and hold harmless Matremoshi, its directors, employees, and affiliates from any claims, damages, or expenses arising from your violation of these Terms.

15. Termination

We reserve the right to suspend or terminate access to the website at any time without notice if these Terms are violated.

16. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India

17. Entire Agreement

These Terms, along with our Privacy Policy and other posted policies, constitute the entire agreement between you and Matremoshi regarding use of the website.

18. Contact Information

For questions regarding these Terms, please contact:

Matremoshi
Email: support@matremoshi.com
Address: [Mumbai, India]
Phone: [91 8655150268]